No Fault Found Returns: a Supermassive Black Hole for Retailers
TechSee
JANUARY 28, 2020
Black Friday is a day that retailers wait for all year, and 2019 was no different. However, retailers that counted those 2019 Black Friday dollars too early were in for a rude awakening in January. In Q4 2019 research, data showed 41 percent of consumers returned a nondefective electronic product within a 12-month period.
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